Refund Policy
This policy repeats the delivery and refund commitments in Terms of Service §5. Please review the free preview before purchasing.
Delivery guarantee
If you complete a purchase and do not receive your document due to a technical failure, contact support@stubzpro.com and we will redeliver it or refund your purchase. Every paid customer gets their document or their money back.
Free corrections within 7 days
If you discover a mistake in a purchased document, contact support within 7 days of purchase with your order receipt and the correction needed. We will help correct and regenerate that document at no additional charge. This covers corrections to the purchased record, not additional pay periods or invented wages.
Other refund requests
Email support@stubzpro.com with your order details so we can review the issue. Your delivery guarantee, 7-day correction promise, and any rights required by applicable law are not limited by digital delivery.